Apr 27
It was March 12, 2008 when this scandal happened. From CEBU International Airport we go directly to SM Cebu Travel Lounge to leave our baggage there. We have deposited our baggage there because we believe that this place is safe. At 7:00 pm, we came back to that lounge and to my surprise my baggage were forcefully opened, pad locked were already broken and so with the combination lock. I and my colleagues were very upset of what had happened. We immediately complained it to the person in-charge there but nothings happened. They told us “Maam, sorry kayo of what had happened, wla jud me kabalo ani, sigurado jud mo Maam na locked na inyo baggage?” Wow! What a question? Obvious ba, gkan me sa Airport, gkan nag byahe. “As of now Maam/ Sir, wla pa jud me mahatag na action ani ky wla nman jud among Manager, npauli na. Kung pwde lng Maam, ayaw lng sa ni ipaabot sa taas, amo lng ni sa investigate amo mga employee dri”, they added. They gave us an email add with the name of the person to contact. Sabi nila, we will call you Maam pag me updates na, binigay nmin yon mobile number namin, I’ve sent email to their Manager but still we did not received any feedback from them.
Why am I writing this blog guys pra din nman magiging aware yon mga kababayan natin that SM CEBU TRAVEL LOUNGE is not a safe place for our baggage/luggage. Very disappointing, a shameful lounge.
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April 28th, 2008 at 12:05 am
Oh my kahadlok jud diay ibilin ang mga maleta diha sa SM. Naa baya ko diha last january 2008, may na lang sad wala nako gibilin ang akong bagahe diha.
hala ka uy,salamat for informing us.
April 28th, 2008 at 9:04 am
hi Ayeza,mao jud..yaw jud kumpyansa ky dli na safe inyo luggage ddto.
April 29th, 2008 at 3:38 am
OMG! you should have reported that incident to the management of SM personally right after that happened. Because the moment you stepped out of the establishment, they can deny anytime what had happened. This is so bad, Gosh! so bad…
March 22nd, 2009 at 11:26 am
there is a new Travellers’ Lounge at SM City Cebu which is bigger and with shower rooms and better safe-keeping located at Northwing building