source: http://www.khaleejtimes.com/DisplayArticle09.asp?xfile=data/theuae/2010/August/theuae_August7.xml§ion=theuae
(WAM)
1 August 2010, Last Updated: 2:16 PM The Telecommunications Regulatory Authority (TRA)c onfirmed today that Blackberry Messenger, Blackberry E-mail and Blackberry Web-browsing services in the UAE will be suspended as of October 11, 2010.
The suspension is a result of the failure of ongoing attempts, dating back to 2007, to bring Blackberry services in the UAE in line with UAE telecommunications regulations.
Both telecommunications operators – Etisalat and du - were informed of the decision earlier today. The notification was delivered with an instruction to ensure minimal consumer disruption in the provision of alternative services.
All Blackberry services fall within the UAE regulatory framework developed by the TRA since 2007, however because of Blackberry’s technical configuration, some Blackberry services operate beyond the enforcement these regulations.
Blackberry data is immediately exported off-shore, where it is managed by a foreign, commercial organization. Blackberry data services are currently the only data services operating in the UAE where this is the case.
Today’s decision is based on the fact that, in their current form, certain Blackberry services allow users to act without any legal accountability, causing judicial, social and national security concerns for the UAE.
Commenting on the announcement TRA Director General Mohamed Al Ghanim said: “With no solution available and in the public interest, in order to affect resolution of this issue, as of October 11, 2010, Blackberry Messenger, Blackberry Email and Blackberry Web-browsing services will be suspended until an acceptable solution can be developed and applied.”
“We informed both Etisalat and du that providing the option of alternative services to ensure the continuity of service from October 11 to its subscribers – both individuals and organisations – is the most important priority.” he added.
“The TRA notes that Blackberry appears to be compliant in similar regulatory environments of other countries, which makes non-compliance in the UAE both disappointing and of great concern,” said Al Ghanim.
du statement on suspension of BlackBerry Services
We have been notified on August 1st 2010 by an instruction from the Telecommunications Regulatory Authority of the UAE that certain BlackBerry services will be suspended starting October 11th, 2010, says a statement of du.
BlackBerry Email, BlackBerry web browsing, social networking, and instant messaging services on BlackBerry devices that are supported as part of the BlackBerry service, will be suspended.
Customers will be able to continue using their BlackBerry devices for Voice, SMS, MMS and web browsing not using blackberry service as these services will remain unaffected. Other applications which do not use the BlackBerry services will also not be affected.
This is an important decision taken by the Telecommunications Regulatory authority and as a licensed telecom service provider we shall fully comply by this instruction.
Since a number of du customers are BlackBerry subscribers, du will ensure that it provides all its affected customers with an alternative solution that meets their needs with minimal disruption to their services.
In the coming days du will be making an announcement on the full plan and shall inform all customers on the implementation of this alternative plan.
As a reasonable service provider, we have an obligation to always act within the law and the regulations of the Telecommunications Regulatory Authority of the UAE, while at the same time, providing our customers with the best possible service.
Etisalat statement on suspension of BlackBerry Services
Etisalat was informed today by the UAE Telecom Regulatory Authority (TRA) to suspend BlackBerry services providing email, web browsing, instant messaging and social networking from October 11, 2010 until an acceptable solution can be developed and applied which brings the BlackBerry services in line with the UAE’s telecommunications regulations.
This is an important decision made by the Regulatory Authority and we fully understand the legal and social considerations behind the decision.
Etisalat has an obligation to act within the law and the regulations of the TRA, while at the same time, providing our customers with the best service. Etisalat has a significant share of customers in the UAE for its mobility services, including BlackBerry customers and hence it is very important for us to ensure our customers enjoy continuity of services.
Etisalat’s focus at the current time is to make sure its valued customers experience continuity of mobility services. In line with its commitment towards its customers, Etisalat will soon be announcing a range of alternative mobility products and services for its existing blackberry customers.
Do you think certain Blackberry services allow users to act without any legal accountability?
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